BIG Market Solutions, LLC Coaching Services
by Lonn Dugan
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Lonn
Dugan has worked as a Founder, Entrepreneur, Coach, Consultant,
CEO, President, Marketing Director, and Sales Manager in both
hi tech and low tech arenas as well as manufacturing and service
sectors.
He is a
Published Author on professionalism, ethics, and market leadership.
Market leadership was accomplished for his own companies and those
of clients in niches within consumer plastics, health and beauty
services, industrial cleaning markets, auto sales, and other markets.
Dugan
has led entire industries as a change agent, spokesperson, trainer,
and champion of the practice of Christian ethics in the business
world.
He
has designed collateral for many companies in many industries.
See
Graphics Portfolio, Services, at Sister Site BigDesign.net
Lonn
Dugan is a market leader. Not content to follow others, or to
follow conventional paths, Dugan enjoys emerging markets, growing
companies, and new frontiers. As an change agent with high moral
values, he can help coach you to take lead in your field. Dugan
works with integrity, and will help you find the right way to
the top.
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What Clients Say After Free Call: Unsolicited
Comments:
Web Portal / Community Client:
"Ok, Lonn. I would like to work
with you, too. With your web & marketing skills and my vision
& infrastructure, I believe we could kick some serious butt! I
even interviewed another web marketing coach and the more I talked
to him, the more sold I was on YOU!"
---
matt@2GetHelp.com (link coming when site is ready)
Traditional
Old Line Industry Client: "I was impressed with your presentation
and knowledge, and I feel more comfortable using you than the
others I spoke to."
--- Steve
D, Buckeye Paving.
Auto
Dealership Sales Manger: "I like the way you think. I want
you to be my ad man."
Case
Study: An Auto Dealer had a web site and internet marketing
program made by COBALT, a TOP auto dealer web site management
firm. It was a beautiful web site, and produced a few leads, but
they had a feeling it could do more. After a free consult, they
asked me to redesign the site and coach them on using web marketing
technology. After a month of weekly meetings to identify the project
mission, set goals, and put the sales philosophy into slogans
and words, we built a new web site. They client immediately saw
an 800% increase in daily leads and 400% more sales from the site.
They paid for the new site, at over $5000 in costs, ON THE FIRST
DAY WE TURNED IT ON! Then they made an extra $5000 a week, week
after week. At first, they thought I was
paying my friends to spike the site traffic! But when these site
visitors actually bought cars, and continued to buy cars week
after week, the dealership knew they were seing a BIG MARKETING
SOLUTION in action.
This
experience convinced me to make some changes in my business plan.
My old web and graphics company specialized in budget web development.
"Hey, I thought, you have to start somewhere..." But
my clients only got the budget results that they had paid for.
Now, I have left that behind. My new company specializes in Market
Leadership Coaching services for small businesses. This is like
a consulting service for businesses that want to become leaders
in their field and are willing to make the commitments that it
takes to get there. In addition to consulting, there is a personal
interest taken in helping the business owner or client grow and
develop into a market leader. Direct services such as product
or corporate branding, imaging, positioning, web design or hosting,
market research, product development, packaging, trade show or
even markting programs, marketing plans, expansion plans, business
plans, and funding plans are also provided when appropriate.
Awards:
-
National Leadership Award: National Republican
Congressional Committee.
- Honorary
Chairman, Business Advisory Council:
Congressman Tom Delay, Majority Leader
-
Businessman of the Year Award: Congressional
Committee, for State Of Michigan
Business
Experience:
First
Career: Dugan spent 20 years at one midwestern
manufacturing company. He started in the factory and ended serving
10 years as president and CEO with global niche market category
leadership. While there he worked his way up the corporate ladder,
managing each department in the firm, then created the sales,
marketing, data processing, and trade show departments. Dugan
created a new product category in the field, invented new products,
redesigned and restaged aging products, marketing his way to global
category leadership with one product line and domestic leadership
with another.
As
President and CEO, he voted all the shares of the company, having
sole P&L responsibility. The manufacturing plant produced
a world beating health and beauty product. Dugan was managing
all staffing, production, legal, finance, and marketing issues,
and building category dominant brands in a niche of the health
and beauty market. While there he founded a thriving web community
that served the entire industry.
Second
Career:
4 Years as Web Portal Operator, webmaster, web marketing coach.
During this time Dugan was Founder and President of a web services
provider offering hosting and email marketing services as well
as traditional advertising and marketing
agency services. Sales grew at a rate of 100% per year until tech
sector anddotcom market trends suggested a holistic career review
that directed him to see the core of his practice as market leadership
coaching.
This work has evolved into a consulting
practice where Dugan now works primarily as a consultant and marketing
coach, helping others find and enjoy their own successes.
His work for many small business owners has provided a broad understanding
and experience base that qualifies him to help you or your company
reach for new heights by employing many different skills
and disciplines. Dugan founded Coachzone.biz, a web site for the
Coaching Profession. He
is an accepted member of CoachingCircles.com, which is a web site
with a screening process that accepts only those coaches with
professional qualifications.
Dugan
has handled corporate image campaigns, managed health and beauty
products, marketed services as diverse as Medical Devices, Skin
Care products, Private Pilot Flight School and "Doggy Day
Care". He provided web services, advertising campaigns, launched
new products, oversaw sales growth of 100% per year or more. He
provided Regulatory Affairs Management and Registration Services
for EPA and FDA registered products. He has taught Web Design,
FTP and Email Skills, E-commerce skills to several clients. His
clients tend to succeed!
"If
your needs are in any of these departments, I believe I can help
you succeed! I
know the difference between a wish, a dream, and a goal. Goals
require plans, and plans require regular progress review and measurement.
Course corrections, if needed, should be applied timely."
Additional
Qualifications:
Direct
Service Provider AND coach: I have handled
R & D, management, marketing, finance, technology, advertising,
brand management, staff development, public relations, and many
other issues for several market leading firms or individuals.
In
addition I have designed and done search engine placement work
on dozens of web sites, one of which was enjoying 2 million hits
per month before I sold it. As an experienced educator and telephone
support provider, I can perform the service, or coach clients
to these accomplishments.
Trade
Association Service, Board of Directors:
Dugan was elected to the Board of Directors of the leading Industry
Trade Association while serving in his first career. Prior to
this he served on the Advisory Council, and served one year as
Secretary, Spokesperson, Treasurer, Vice President and President
at a a regional trade association.
Faculty
Member: ISEI, the state certification training
arm of Today's Image Magazine. He developed their Salon Operator
Certification Training Program, obtained approval of the program
in all states with salon operator training requirements, organized
the program, recruited speakers, delivered two of 8 segments,
and assisted with test proctoring for several years. Skills
employed:
technical writing, test
development,
regulatory relations, public relations, team building, marketing,
advertising, public speaking, event management, and powerpoint
presentations.
Regulatory
Affairs Manager: Dugan has accomplished
or managed FDA, EPA, and State Agency compliance for various products
or services including state mandated operator training and certification
programs. He has presented at FDA hearings on the subject of ethical
equity in regulatory procedures. EPA and FDA approval were obtained.
State agency approval was obtained for training programs and technical
manuals.
Legal
/ Expert Witness / Intellectual Property / Trademarks, Copyrights
/ Product Liability : Dugan has testified
in court as an expert witness, winning dismissal from suit for
his employer or client. Dugan has been involved in trademark registrations,
defense of trademarks, and in intellectual property suits. He
has experience with depositions, pleadings, claims, filings, and
the giving of testimony. He has also defended his firm from legal
product liability.
Webmaster:
Dugan
is an accepted member (professional criteria review required for
membership) of the IWG or International Webmasters Association
and the HTML Writers Guild.
One of his own companies manages a fleet of servers in the finest
datacenter in the USA. BIG Design is a Solution Partner at Rackspace
Managed Hosting. His
first E-commerce site was responsible for over $1,000,000 in first
year sales for its owner.
Web
Portal and Web Community Developer: Dugan's
first web portal and community went to the top of its industry
and the most popular portal in the category. Site traffic was
as high as 2000 daily visitors and 50,000 daily page views. Site
Hits were 4,000,000 hits per month at peak. Search engine placement
was #1 in its category for years.
Search
Engine Optimization:
Dugan is very good at obtaining search engine placement in top
ten, even top 3 for desired phrases. Sites have been placed tops
in field at Google, Yahoo, AOL, MSN, AltaVista, Lycos, Webcrawler,
many more. This service is both art and science. Because this
field is uncertain, no good search engine firm provides guarantees,
(except that they will try again) but we are good at it. We call
it SEARCH ENGINE MAGIC. You will call it valuable.
Accepted
Member:
IWA (International Webmasters Association), HTML Writers Guild,
CoachingCircles.com, CoachvilleReferral.com
Presenter
/ Trainer: Dugan has presented at dozens
of industry events for audiences of up to 4000 persons, on subjects
ranging from technical to professional ethics. Event
sponsors have introduced me as a "Truly Exciting and Dynamic
Speaker who really knows his stuff".
CoachVille.com
Featured Coach: Lonn Dugan is listed as
a featured Coach at Coachville.com
CoachingCircles.com:
Lonn Dugan is an accepted member coach at coachingcircles.com,
which is a community of professional coaches that examines qualifications
before granting membership.
Contribution
to the Coaching Profession: Current web
projects include CoachZone.biz,
a coaching community that offers a MASTERS OF COACHING certification
to qualified coaches. At one time Dugan thought to work CoachZone.biz
on his own, but now that Coachville.com has eliminated fees for
coaching members, I have decided to network with them.
Coming
Soon: Coaching.net web development project.
This is a coaching community that will develop Open Source Coaching.net
Coaching Tools under a General Public License, to make Coaching
Tools more affordable, much like Open Source Software such as
Linux and GNU Project software was developed in the computer world
to make computer operating systems for computer, LAN, and web
servers more affordable. This project is to be done in conjunction
with a committee, yet to be convened, and led by one of the principals
in the original GNU Open Source Software movement and Project,
who also happened to be associated with the circle of persons
who worked with Thomas Leonard as he started coachU.com and then
Coachville.com.
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Personal
Info:
Church
Affiliation,
Dugan is a member of CrossRoads Community Church, in Temperance,
MI. The church is a Willow Creek Association member. Dugan has
performed volunteer and ministry service as a teacher of prayer
and as a Men's Small Group leader. He held the position of Key
Man in the Promise Keepers Ministry, organizing trips for 70 men
or more to local Promise Keeper Events.
Community
Service:
Dugan initiated the local, ecumenical observance of the National
Day of Prayer, coordinating the event with township hall, government
employees, schools, church leaders, and local business leaders.
He provided graphical design, literature, postcards, and event
promotion. Dugan selected readings and worship songs, coached
speakers, assisted with audio system setup, and acted as Master
of Ceremonies at these events for many years, passing duties on
to others when he stepped down.
Political
Service:
Dugan has also served as Honorary Chairperson on a Congressional
Advisory Committee for the Republican Party in the State of Michigan.
The committee awarded him with a "Businessman of the Year"
award in February of 2003 for his support of work to advance a
small business agenda in Washington, including sponsoring an initiative
to reduce health insurance costs for small business.
Family:
Lonn
Dugan is happily married to Deb Dugan. They have five children.
One serves in the U.S. Marines, and spent time on guard duty for
the President of the United States, One teaches English as a second
language in Japan. One is studying Environmental Science in College,
while another is studying what to study in college ; ) The youngest
is in high school. A Cocker Spaniel, a Doby/Shepherd Pup, a Ragdoll
Cat, an African Gray Parrot, A Guinea Pig, an African Cichlid
Aquarium, and several Koi in the garden pond round out the family
: )
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